Santa Cruz Seaside Company
Workplace Privacy Notice

Last Updated: January 2024

This Workplace Privacy Notice (this “Notice”) explains what types of personal information may be collected from and about staff and job applicants and how that personal information is used and disclosed by Santa Cruz Seaside Company (“SCSC”, “we”, “us” or “our”). This Notice also explains what rights you have with respect to the personal information we collect about you. SCSC recognizes the confidential nature of the personal information in its care and is accountable for the compliance of itself and its directors, officers, management, employees, representatives, and agents in protecting this personal information.

If you have any questions, comments, or concerns about this policy, please contact [email protected].

Information Collected

For the purposes of this Notice, “personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We collect personal information directly from you (e.g., during the onboarding process, signing up for direct deposit, enrolling in benefits or services) and from third parties (e.g., the online platform through which you enroll in benefits). When we collect your personal information from third parties, it is either because you have given us express permission to do so, your permission was implied by your actions, or because you provided explicit or implicit permission to the third party to provide the personal information to us. We collect the following categories of personal information:

CategorySource(s)Purpose(s)Categories of Third Parties with whom we disclose*Retention
Real name, email address, telephone number, employment history, educational information or other information you provide to us in support of an applicationFrom you, if you are an applicantSo that you can apply for jobs with us and we may contact youThird party service providers who host our application system4 years after application submitted
Results of credit and criminal background checks, the results of drug and alcohol testing, health screening, health certifications, driver’s license number, automobile insurance information, vehicle registration and driving history.Depending on the information, it may either be provided by you or by a third party service provider

So that you can apply for jobs with us if you are an applicant

 

For Administrative Employment Purposes if you are an employee

Third party service providers that host our application system and human resources platform4 years after application submitted, unless you are an employee, in which case the information will be retained until 7 years after the end of your employment

Real name, postal address, email address, telephone number, age, social security number, driver’s license number, work authorization numbers, bank account number, citizenship status,

visual information from photos

From you, if you are an employeeFor Administrative Employment Purposes (as defined below), including maintaining your personnel file, legal compliance, creating your identification card, and enrolling in benefitsThird party service providers that host our human resources platform and that manage benefits for us, including health providers and retirement plans7 years after end of your employment
Personal information contained in your recorded communications and work productVoicemails, e-mails, correspondence, documents, and other work product and communications created, stored or transmitted using our networks, applications, devices, computers or communications equipmentFor Administrative Employment Purposes (as defined below)Third party service providers that manage our devices and network360 days after submission
Personal information depicted through internet browsing history while using SCSC devicesInternet browsing history on company computers and phonesFor Administrative Employment Purposes (as defined below)Third party service providers that provide internet services to SCSC360 days after submission
Health informationFrom you, if you are an employeeFor enrolling in certain benefitsThird party service providers that manage benefits for us, including health providers and retirement plans7 years after end of your employment
Beneficiary identifiers, such as real name, gender, age, and social security numberFrom you, if you are an employeeFor enrolling in certain benefitsThird party service providers that manage benefits for us, including health providers and retirement plans7 years after end of your employment
Video surveillance information collected at our facilitiesFrom you, if you visit our facilitiesTo control access to our facilities and protect the safety and security of our workforce, guests, property, and assets.None*30 days after collection

* See below for additional circumstances under which we may disclose personal information

Use of Information Collected

As used in the table above, “Administrative Employment Purposes” means:

  • Managing all aspects of the employment relationship (e.g., determining eligibility for initial employment; pay and benefit administration; development and training; absence monitoring; project management; auditing, compliance, and risk management activities; employee communications; performance evaluation; disciplinary actions; grievance and internal investigation activities; processing employee work-related claims, such as worker’s compensation claims).
  • Maintaining directories of employees.
  • Administering our occupational safety and health programs.
  • Investigating and responding to claims against us.
  • Maintaining emergency contact and beneficiary details.
  • Complying with applicable laws (e.g., health and safety, employment laws, office of foreign asset controls regulations, tax laws), including judicial or administrative orders regarding individual employees (e.g., garnishments, child support payments).

Disclosure of Information Collected

In addition to the disclosures of personal information identified in the table above, we may disclose your personal information with third parties as follows:

  • We may disclose your personal information in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
  • We may disclose your personal information to law enforcement, government agencies, and other related third parties, in order to comply with the law, enforce our policies, or protect our or others’ rights, property or safety.
  • We do not sell your personal information to any third parties or share it with any third parties for the purpose of cross-context behavioral advertising.

Changes to this Notice

This Notice is reviewed periodically to ensure it accurately captures all types of personal information collected or any additional or different processing of such personal information. We may, therefore, change this Notice at any time and will update the “Last Updated” date accordingly. If we make material changes, we will notify you via email at the email address we have on file for you.

California Residents Supplemental Notice – Data Privacy Rights

California residents have the following data rights, which they may exercise subject to our verification procedures identified further down in this section:

Right to Know
You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or disclosing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information the business has collected about you. We must provide this information in a readily usable format that allows you to transmit the information as you see fit.

Right to Delete
You have the right to request that we delete any of your personal information. Once we receive your request and confirm your identity, we will review your request. This right is subject to certain exceptions, and legal obligations imposed by state or federal laws. We will delete from our records or deidentify personal information not subject to one of these exceptions and will direct our service providers to take similar action.

Right to Correct Inaccurate Information
You have the right to request that we correct inaccurate personal information that we have collected about you. Once we receive your request and confirm your identity, we will review your request, taking into account the nature of the personal information and the purposes of the processing of the personal information to see if we can correct the data. We may also request additional information showing that the information you want to correct is inaccurate.

Non-Discrimination or Retaliation
We will not discriminate or retaliate against you for exercising any of your data privacy rights.

How to Submit a Request
You may submit a request to exercise your rights through one of three means:

  1. By emailing us at [email protected]
  2. By calling us toll-free at (800) 609-0320
  3. By visiting our HR office at 605 Beach Street, Santa Cruz, CA 95060

Verification Procedures
Before we can process your request to exercise your rights, we must first verify your identity. We do this by asking you to:

  • Provide personal identifiers we can match against information we may have collected from you previously; or
  • Confirm your request using the email and/or telephone account stated in the request.

To the extent we collect additional personal information from you as part of the verification process, we will only use that personal information for the sole purpose of verifying your identity.

Authorized Agent
You may authorize another individual or a business to make requests on your behalf. We require that you submit written authorization to us in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf. In your written authorization, please include your employee identification number. Parents of minor children may submit a birth certificate of the child in lieu of a written authorization, in order to make requests on the child’s behalf.

What can we help you find?

1. Advance Purchase Requirement

  • Group orders must be pre-purchased online prior to your visit.
  • On-site group ride wristband purchases will not be available or accommodated.

2. Add-ons

  • MyBoardwalk Cards for food and arcade games can be added at the time of your ride wristband purchase.
  • Please note that all food and game locations are cashless and require a MyBoardwalk Card or other electronic payment methods.
  • Wristbands may be added in a single add-on transaction on the day of your visit. Additional wristbands cannot be added later in the day.

3. Payment

  • Purchase Orders are not accepted.
  • For check payments, please email [email protected] to request an invoice. Be sure to allow up to 3 business days for invoice processing prior to your group visit.
  • Accepted payment methods include: Visa, Mastercard, Discover, Apple Pay, Samsung Pay, Google Pay, and MyBoardwalk Cards.
  • All purchases must be completed in a single payment transaction.

4. Group Check-In Procedure

  • Your group order will be prepared and available for pick-up on the day of your visit at the Season Pass & Groups Services Office, located at the Main Entrance of the park.
  • The designated group leader must present the order number (for online purchases) or reservation number (for manual invoices) upon arrival at check-in. The leader must also provide the name of the individual who placed the order.
  • Individual printed tickets are not required for each group member.
  • If ride wristbands are included in your order, the entire group must be present at check-in.
  • A staff member is required to wristband individuals who purchased a ride wristband.
  • The group leader is responsible for checking in the full group and confirming which individuals will receive ride wristbands. Wristbands will not be distributed unless the group leader is present.

5. Parking

  • Standard parking rates apply for all group visits.
  • Parking in all Boardwalk lots is available on a first-come, first-served basis. No in-and-out privileges are permitted.
  • Parking fees are charged at a daily flat rate. For current pricing, please visit
    https://beachboardwalk.com/directions.
  • Only school or group charter buses may park free of charge in the River Lot. Buses may unload guests in the street loading zone between Neptune’s Kingdom and the Main Entrance, then proceed to park in the River Lot located at 100 3rd St, Santa Cruz, CA 95060.
  • Bus parking is limited and not guaranteed. No in-and-out privileges are permitted.

6. Refunds and Exchanges

  • No refunds.
  • Exchanges from ride wristbands to MyBoardwalk Cards (equal to the paid value of the wristband) may be issued for individuals who did not attend.
  • Exchanges will only be honored if the minimum group size of 15 is met and the order is paid in full.
  • The Boardwalk is not responsible for lost wristbands.

7. Supervision of Minors

Chaperones and guardians are responsible for the behavior and supervision of minors in their group. Appropriate conduct is expected at all times. The park does not assume responsibility or liability for unattended minors.

MyBoardwalk Photos

Capture memories from your visit with 5 photo locations! Choose from an All-Day or All-Season Digital Photo Pass for one low price, plus receive $2 off print packages including photo prints, keychains and magnets.

people playing laser tag
family playing Miniature Golf

Additional Discounts

  • 1x BOGO Laser Tag*– Redeemable at the attraction with your Season Pass card.
  • 1x BOGO Mini Golf*– Redeemable at the attraction with your Season Pass card.
  • 1x BOGO Fright Walk*– Redeemable at the attraction with your Season Pass card.
  • 1x BOGO Laser Maze*– Redeemable at the attraction with your Season Pass card.
  • 1x BOGO $10 MyBoardwalk Card*– Buy one $10 MyBoardwalk Card get one loaded with 10 Bonus Points. Redeemable at any Ticket Booth with your Season Pass card.
  • 1x BOGO Bowling Coupon – Redeemable at Boardwalk Bowl. Coupon will be given with each 2026 Season Pass. Not replaceable if lost or stolen.
  • 4x $5 Off Parking Coupons– Coupon sheet will be given with each 2026 Season Pass. Not replaceable if lost or stolen.

*Offers are entitlements loaded on the card. They cannot be applied without the Season Pass card. Offers must be redeemed at time of purchase.

 

Ride Wristbands on Hands

Bring-a-Friend-for-Free Days

Present your Season Pass at any ticket booth to pick up your wristband for the day, and your friend will receive one free All-Day Rides Wristband!

  • February 7 & 8, 2026*
  • February 28, 2026
  • March 1, 2026
  • June 2, 9, 16, 23, & 30, 2026
  • October 24 & 25, 2026
  • November 27, 2026*

One wristband per Season Pass. Friend must be present at the time of redemption for the wristband. No coupon is necessary.
*Please note this is a Limited Rides Day and not all rides will be operating.

Girls in Arcade

Casino Arcade Free Play

Show your Season Pass at the Casino Arcade entrance and enjoy exclusive free play from 9am-11am!

  • April 18, 2026
  • September 19, 2026

Limit one entry per Season Pass (Season Pass Members under 12 years old may be accompanied by an adult). Redemption/ticket games will be excluded. Valid only in the Casino Arcade. No coupon is necessary.

10% Off Food & Retail

Present your Season Pass card at time of purchase.

Includes Coasters at Boardwalk Bowl.

Discount cannot be applied after transaction.
Screen shots or photos of Season Pass will not be accepted.
Offer not valid for online purchases.

Deluxe Season Parking, Free Parking Details
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