Boardwalk Accessibility Info

Please let a Boardwalk employee know if you need assistance during your visit.

If you have a personal question, please call (831) 423-5590 or ask an employee to contact the Manager on Duty.

Download Accessibility Guide PDF

Website Accessibility Widget

Parking

Parking is provided for vehicles displaying a disabled placard or license plate. These parking spaces are along the front row of the Main Parking Lot. Ask the Parking Attendant for directions. You must still pay the parking fee, which is posted at the lot’s entrance.

Wheelchairs

Wheelchairs are available for Guests on a first-come, first-served basis from our Guest Services Office near the Haunted Castle ride or Season Pass Office at the Main Entrance. There is a $250 credit card hold, and we ask for a valid driver’s license (or legal I.D.). Credit cards will not be charged $250 unless the wheelchair is not returned or it is returned damaged.

Ride Accessibility

Please check at any Ticket Booth, the Guest Services Office near the Haunted Castle ride, or the Season Pass Office near the Main Entrance for information regarding ride accessibility.

Restrooms

Wheelchair-accessible restrooms are located at Boardwalk Bowl (opens 9AM), Casino Arcade, Neptune’s Kingdom (upstairs), Boardwalk Midway next to Looff Carousel ride, and Cave Train Plaza under Logger’s Revenge ride hill (ramp at Entrance 6, near Convoy ride). A family restroom is available in First Aid.

Elevators

Elevators are available for access to specific areas:

First Aid Office

Located in the Guest Services Office near the Haunted Castle ride, the First Aid Office can store medications requiring refrigeration.

Telephone for the Hearing Impaired

A TDD Phone is located at Entrance 3 near the Carousel.

Service Animals

For rules regarding service animals, please download the Accessibility Guide.

Entertainment and Events

For Evenings on the Colonnade, accommodations are provided for guests with disabilities on a first-come-first-served basis:

Live Music: Wheelchair accessible table seating is limited and available at first-come, first-served basis

Movies: A limited number of assistive listening devices (ALD’s) are available for check-out on Friday nights at the Mini Golf kiosk inside Neptune’s Kingdom.

Stores and Restaurants

Our staff will be happy to provide assistance, such as reading menus, taking orders, or browsing merchandise.

Dining Option: Dietary Restrictions / Gluten‑Free Items

Please ask to speak to a Manager or Supervisor at each location to confirm available menu items and to see an ingredient list. Most items are commercially prepared and, even though the ingredients may not list gluten or other allergens (nuts, dairy, soy, etc.), products may be made in facilities where these items are present.

The following locations offer gluten-free options:
Marini’s Candies (Not recommended for nut allergies)
Dipper Burgers
Boardwalk Grille
Surf City Grill
Beachside BBQ
Tater Twists
Roasted Corn Cart
BoardWok
Marini’s Munchies (Not recommended for nut allergies)

We hope you enjoy your visit to the Boardwalk!