FOOD REFUND / RETURN POLICY
To provide the best customer satisfaction, we provide the following solutions. If you have any questions regarding the Return & Refund Policy please visit our restaurant. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.
Food Order Errors
If you receive food that is different from your receipt, we sincerely apologize. Please visit us as soon as you notice that there was an error in your order you may come to pick up the correct food item.
For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error.
Your order will be priority if you come to pick it up. In all cases, please return the food order in the original container(s) to our host.
Food Order Incomplete
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please visit us as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card.
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Please visit us immediately if you receive unsatisfactory food caused by a dislike of the food. We will need the food returned in the original container(s) so we may investigate and deal with the issue. We will prepare you a new food order. If you do not wish to receive a new dish, we may refund the amount to a credit card or cash refund only after we receive the food in the original container(s) and have confirmed the error to the discretion of the manager on duty.